Partnership success with the Quinault Indian Nation & ImageSource, Inc.

• August 12th, 2021

Finding a good partner to work with is challenging.  Both parties need to work together through challenges together. They need to go above and beyond and be committed to each other's success. They need to understand each other and their organization.  All these things build trust, authenticity, and credibility. And, this is exactly how one could describe the relationship between the Quinault Indian Nation and ImageSource, Inc.

The two organizations have worked together for many years and on many projects that have been able to support the tribal nation.  In this podcast, we sat down with Jon Sutherland of the Quinault Indian Nation and Gene Eckhart of ImageSource and talked with them about their relationship and a few of the many projects they are working on together.  This conversation showcases how beneficial it is for tribal nations to partner with solution providers who understand their tribe, the structure of their tribal government, and to have a partner who genuinely cares about the wellbeing - and the next seven generations - of their indian nation.


Show notes:

ImageSource is the manufacturer of ILINX Software. They are the leading independent platform provider and integrator of document and data capture, workflow and business process automation.  More information can be found on their website


The Quinault Indian Nation is located in Washington state on the Pacific coast of the Olympic Peninsula.  The reservation covers 208,150 acres and includes 23 miles of Pacific coastline. It is bordered by the Olympic National Park to the northwest.  More information can be found on their website


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Are challenges with your F&B operations driving its evolution?

• June 30th, 2021

It's time to reimagine how you offer food to your guests.  Are you using technology to bring efficiencies to your businesses,  researching alternate options to items like disposable food containers that will have less of an environmental - and financial -  impact, or are you working with solution providers to find new products that will help you navigate staffing shortages?  If not, you should be.  These are topics that should be on every food operator's radar.  In this show, we listen to an upfront and frank discussion with food industry experts about all of these issues and more.  Hear from Brian Berger, Principal at JBH Advisory Group; Alexis Kukuka, Director of Operations at JBH Advisory Group; Scott Swiger, Director of Business  Development at JBH Advisory Group; Michael Doocey, Regional Vice President at Spectra Food Services & Hospitality and Philip Minichino, Director of Procurement at Foxwoods Casino as they share recent experiences and solutions that can be beneficial to all tribal organizations.


You can learn more about the services JBH Advisory Group can provide by visiting  If you have a topic for our show, or would have a story to share, please contact us at  You can subscribe and follow our show wherever you listen to podcasts to never miss an episode. Connect with us on LinkedIn, Twitter or visit our web page at

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Foodservice trends for tribal casino operators with BuyersEdge and Eagle Mountain Casino

• April 27th, 2021

Join Buyers Edge Platform and Domenic Vertucci, Director of F&B at Eagle Mountain Casino in Porterville, CA, for a conversation about what is trending within the tribal casino foodservice industry. As a partner of TribalValue, Buyers Edge Platform is sharing exclusive purchasing solutions to aid operators in finding the best solutions for optimal cost management. Listen in as they share actionable solutions for savings in both food and non-food spend. 


Show Links:

Reach out to BuyersEdge at:

Reach out to Michelle at:


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Focusing on the things you CAN do to prevent burnout - a conversation with Michael Levitt

• April 5th, 2021

How does burnout happen?  How do you reduce it from happening in the first place?  How can you help your team when you see burnout happening?  These are the topics covered in our conversation with Michael Levitt, the founder & Chief Burnout Officer of The Breakfast Leadership Network.  Listen in as we talk to Michael about his journey which led him to help people across the nation to identify and prevent this chronic disease facing us in our work and personal lives.

Connect with us by searching “TribalHub” on Facebook, LinkedIn, or Twitter.  If you have a topic for the show, email Michelle at

Show notes:

The Breakfast Leadership Network: 

The Breakfast Leadership Network Show:


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The Move to Digital Membership Services with the Choctaw Nation of Oklahoma

• March 10th, 2021

In this podcast we talk with the team at Choctaw Nation about their digital transformation project to create an effective and secure digital platform that serves their tribal membership.  It’s a project that has continued to grow for the Nation as their members have seen first hand the benefits digital services can bring.   Listen in to hear how the continuous improvement and growth of the people, process and technology has helped during their continued transformation journey.

Connect with us by searching “TribalHub” on Facebook, LinkedIn, or Twitter.  If you have a topic for the show, email Michelle at

Show notes:

Choctaw Nation Website:

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A 21st Century Road: Blazing Broadband Trails for Tribes with MuralNet

• January 15th, 2021

Access to broadband and wireless internet services has kept us together during the Covid pandemic.  From holiday zooms to online schooling; from telehealth calls to work from home office meetings, it’s the connection we needed during this crazy time.  Unfortunately, not everyone has had access to this type of connection.  

In Tribal communities, only 65% of the total population has access to broadband.  And half of tribal rural households don’t have access to a fixed wireless internet provided, which is over twice the rate of non-tribal households. ( 

So, how do we change this?  What can we do to help?  How do tribes battle this divide that seems to be getting bigger, not smaller?  Well, the answer isn’t easy.  But it’s out there, as you’ll hear in this conversation with Mariel Tiggs & Crystal Hottowe.  Mariel & Crystal work with the non-profit group, MuralNet.  Together, they help tribal nations bring internet access to tribal lands by helping tribes find grant opportunities, map out the FCC’s  Rural Tribal Priority Window that gives tribes the chance to apply for and receive spectrum licenses at no cost, find regional partners and so much more. Help is out there, and we hope this conversation will give you information that can be useful in your tribe's journey down this 21st Century Road.

Connect with us by searching “TribalHub” on Facebook, LinkedIn, or Twitter.  If you have a topic for the show, email Michelle at

Show notes:

MuralNet website:

Reference articles:

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How Tribal Leaders Stay on Top of Their Game During a Global Pandemic

• October 8th, 2020

After being closed down for months due to the COVID-19 Pandemic, tribes across the country are working hard to reopen their governments and businesses in a safe and health manner. Many things have changed over this time, and are still changing. The world is in a constant flux, we are still in the midst of the global pandemic and tribal leaders across the country still need to be at the top of their game. 

Are we almost near the end of this pandemic? What should tribal businesses be focusing on? Is a recovery coming soon? These are questions we asked Larry Fretz, the practice lead at Info-Tech Research Group for both the Native American Technology Research Center (NATRC) and the gaming and hospitality research center (GHRC). Get his insight, suggested solutions, and recommendations by listening now!

Connect with us by searching “TribalHub” on Facebook, LinkedIn, or Twitter.  If you have a topic for the show, email Michelle at

Show notes:

The Info-Tech Covid-19 Response Page:

Info-Tech Webinar:

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Pascua Yaqui Tribe Finds Success with New RPMS Framework

• October 1st, 2020

In today’s episode we showcase a conversation between Jason Lockwood, Health Information Consultant for the Pascua Yaqui Tribe and Justin Raisor, Sr. Account Executive of Nutanix. The two recently joined on a TribalWise webinar and discussed the success the tribe had when they migrated RPMS from a traditional architecture to a Nutanix framework.  

IHS and private sector tribal health facilities use RPMS every day to efficiently manage programs, maximize revenue generation and most important, to provide high-quality care for patients. It is one of the most critical applications run by tribal health organizations. If your tribe is looking to move to a more modified/updated framework, this will be an episode to listen to!

Connect with us by searching “TribalHub” on Facebook, LinkedIn, or Twitter.  If you have a topic for the show, email Michelle at

Show notes:


Pascua Yaqui Tribe:



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Making your world ICONIC, with Calvin Stovall

• September 17th, 2020

When you hear the word "ICONIC" what do you think of?  Your favorite shoe brand?  The sports player you idolized as a child?  A business leader that revolutionized the world with their invention?  We all desire to be ICONIC - but how do you reach that status?

Calvin Stovall, the Chief Experience Officer for ICONIC Presentations, specializes in delivering high-energy, customized keynote presentations for organizations and teams that desire to reach or maintain ICONIC status.  Calvin designed a practical and systematic technique called The ICONIC Framework™ to help organizations achieve and maintain iconic status in the eyes of their customers. The ICONIC Framework was built based on nearly two decades of practical branding and leadership experience, and countless hours of readings from secondary research of iconic brands over the years.

Take a listen to this energizing, interesting and entertaining conversation with Calvin and host Michelle Bouschor as they review the 4 P’s of Iconicity: Purpose, People, Passion and Perseverance. Calvin will give you tips on how to make your own 4 P's and focus on what matters to you and your customers.

Connect with us by searching “TribalHub” on Facebook, LinkedIn, or Twitter.  If you have a topic for the show, email Michelle at


Show notes:

Calvin Stovall:  Iconic Presentations:

The Iconic Mindset Podcast:



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Making Telehealth the First Choice at Cherokee Nation

• August 28th, 2020

There is an emerging growth of telehealth services within tribal nations right now that has been spurred by the COVID-19 pandemic. It is changing the way patients look at healthcare. And it is changing the way providers give that care. In this episode, we talk with Dr. James Stallcup, Chief Medical Informatics Officer, and Toni Potts, Director or Health Applications, both with Cherokee Nation Health about their success in making telehealth a priority. From putting technology first and using workflows to manage change to encouraging video visits by engaging with mobile apps and changing chat platforms with healthcare workers, this is a discussion you do not want to miss.

Visit the Cherokee Nation Health website to learn more!  If you have a story to share, reach out to Michelle at Connect with us by searching “TribalHub” on Facebook, LinkedIn, or Twitter and subscribe to this podcast wherever you listen to never miss an episode.

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